Platform Features

Set your business up for success with outstanding customer support, from onboarding to store launch and beyond.

• Free onboarding session with an onboarding coach
• Live chat with support techs from within the admin dashboard
• A host of resources to support the success of your online store on our platform, including webinars, instructional articles and the CoreCommerce blog
• Award-winning support from our Legendary Support team

The CoreCommerce onboarding program has been developed to ensure a stress-free, hassle-free launch of an attractive and effective online store. When you sign up for a free trial, you will receive an initial 30 minute call with an onboarding coach. You guide the session and direct the conversation around any questions you may have regarding the store set up process and the specific needs of your business. In addition, you will receive a free 45-minute third party integration consultation. CoreCommerce offers a robust platform with powerful integration capabilities with third-party shipping, accounting, payment processing, marketing, and analytics services. We can help you work through the integration options available in order to select the best options for your business. We’ll help you develop a powerful, fully integrated dashboard that will save your business time and money.

Live chat functionality within the admin dashboard means our customer support team is always available to answer any questions you may have as you work to get your site launched. On-demand content including webinars, Support Center articles, and CoreCommerce blog content provide user friendly how-to guides for a variety of tasks related to the set up and launch of your store as well as relevant information to support you in the strategic growth of your business.

Once your store has been launched, our customer support techs are always available by phone or live chat to answer your questions or resolve any issues. As a CoreCommerce customer, you’ll gain access to our award-winning Legendary Support team, one of the best support platforms in the industry.

Build a high-quality all-in-one online store that is designed to sell.

Designing a high-performing online store that creates a high-quality, personalized experience for your customers has never been easier. Personalized content feeds such as “Recently Viewed,” “Related Products,” “Top Sellers,” and “New Arrivals” feeds, create custom experiences for customers and upsell and cross-sell opportunities for your business. Reach out to customers at each stage of the buyer’s journey with customized offers and coupons generated by our robust coupon and promotions generation tool. Nurture customer engagement with your business through post-sell promotional offers, brand content and review requests through our customizable email templates.

Our all-in-one online stores are designed to provide an outstanding user experience for your customers with easy store navigation, attractive and informative product displays, product feeds and promotional banner content and social media sharing.

Features include:

• Free, modern template options including mobile responsive designs
• “Recently Viewed” and “Related Product” feeds
• “Top Sellers” and “New Arrivals” feeds
• Built-in, customizable e-mail templates
• Layered mega menu and drop down menu capabilities
• A variety of home page widgets
• NIVO Slider
• And much more….

Not satisfied with your current platform? Migrating is easy with CoreCommerce’s legendary support team.

• Easily make the switch to CoreCommerce’s state of the art platform with no downtime and no lost sales
• Our legendary support team will be with you 100% of the way to ensure a seamless and hassle-free transition
• Keep your product reviews with batch import
• We have conversion tools to expedite the process for you.

Industry-leading uptimes, premium bandwidth, and proven site security ensure your site captures every sale.

Features include:

• 99.99% uptime means your site captures every sale
• Secure hosting
• PCI-DSS Level 1 compliance
• Fraud and spam protections ensure you and your customers are protected

Built-in marketing tools, seamless social integration and SEO optimization drive customer engagement with your business.

CoreCommerce’s state-of-the-art platform comes with the built-in tools you need to drive traffic and convert sales. Our built-in mailing list, newsletter templates, and store blogging platforms allow you to create customized content that improves your SEO rankings and drives potential customers to your online store. Our platform also seamlessly integrates with third-party marketing and CRM tools, including MailChimp, MyEmma and ConstantContact.

Gift registries, customer wish lists, and product reminders keep customers engaged with your products in between sales. Customers can easily share products on social media or by email.

Abandoned shopping cart email capabilities allow you to reach out to customers who left before buying in order to reclaim lost sales.

Features include:

• Built-in mailing list and newsletter
• Integrations with MailChimp, Constant Contact,  and Emma
• Customer gift registries, wish lists and rewards programs
• Integrate CoreCommerce with your Facebook business page to sell products on Facebook
• Upload product feeds to Facebook for carousel and dynamic product advertisements
• Add social sharing buttons to products
• Share with a Friend capability
• Built-in blog platform
• Entire store is SEO optimized
• And much more…

Change browsing behaviors into buying behaviors by giving customers control of their experience in your store.

Unlimited product photos and built-in photo editing tools like Lightbox create outstanding product displays. Advanced search options and the capability for customers to segment products by price, add coveted products to a wishlist, compare products with each other or read other customers’ product reviews all give your customers what they need to make informed purchases. Gift certificates, coupons, sale campaigns, quantity-based pricing and bulk price adjustments, bundling discounts and free shipping capabilities are just a few of the wide variety of promotional tools built-in to your all-in-one online store.

Features include:

• A robust coupon engine
• Product reviews comparison tools
• Upsell and cross-sell opportunities through “Related Products” feeds and bundling discounts
• Product photos enhanced with ImageZoom and Lightbox
• Upload unlimited product photos
• Create sale campaigns, quantity based pricing, bulk price adjustment
• Advanced search options and dynamic search results
• And much more….

Reach customers around the world with our industry leading multilingual and multi-currency global platform.

Expanding your business’s reach to international customers is easy with robust integrations for global eCommerce. We host sites with free, built-in English, Spanish and Portugese translations for both the customer-facing online store and the admin dashboard (and will soon launch capability in Hindi and French). Our online stores provide seamless support for additional languages. Our language toggling functionality allows you to sell easily in multiple languages, and we provide numerous integrations to allow you to reach international customers, including international payments, shipping and fulfillment. We also offer product displays on your homepage in your choice of 163 currencies, all automatically updated every hour with the most recent exchange rates.

Features include:

• Our online stores and admin dashboards come with free, built-in English, Spanish and Portugese translations (Hindi and French coming soon!)
• Translations to additional languages are supported
• Hourly currency updates based on the latest exchange rates
• Product displays in your choice of 163 currencies
• Multicurrency payment processing
• Multi-language support with the capability to toggle between language translations in both the online store and admin dashboard
• Easy international shipping integrations
• And much more…

Streamline business processes with hassle-free product and supplier management tools.

Save time and money with our product management functionality, built in to our admin dashboard. Easily manage your product inventory and vendor relationships. Keep track of your products with our inventory tracking tools, including email notifications. Provide permissions and vendor log-ins to allow vendors to manage their own products. With our vendor management tools, vendors can log-in to permitted portions of the admin dashboard to add new products and update or delete existing products associated with their vendor ID’s, saving your business time and unnecessary headaches.

Features include:

• Batch import, export and update of product information
• Generate supply orders from the admin dashboard
• Track inventory by product, product variances or product bundles
• Receive email notifications for low inventory or restocked items
• Vendor log-in allows vendors to manage their own products in your store, including the ability for them to add and update products depending on their level of permissions
• And much more…

Whether customers are purchasing on their mobile phone or at their desktop, with a gift card or a credit card, at a discounted rate or in a foreign currency, our integrated payment gateway partners support even the most complex transactions hassle free.

Features include:

• Special discounted rates and fees with our preferred payment gateways.
• We authorize and process your Visa, MasterCard, Amex and Discover cards.
• You will receive one settlement with consolidated reporting.
• Over 70 additional payment gateway integrations available if you already have an existing payment processor and don’t want to switch
• Multilingual, multi-currency gateways are supported for international payments
• Easily accept payments by gift certificate and money order
• We are fully PCI-DSS Level I compliant (the highest obtainable level), insuring the security of your payments
• Tokenization of cards (card-on-file) making your repeat customer’s checkout experience fast
• And much more…

Discover the value and savings to be achieved by partnering with CoreCommerce Payments. On average, online businesses processing $100,000 in credit card payments annually will save $360 with CoreCommerce Payment’s discounted rates and fees versus other payments processing providers.

CoreCommerce makes shipping and order fulfillment simple.

With numerous options for best-in-class third-party integrations available, you get to decide which provider and which services work best for your business. We figure out the rest – and provide a seamless integration into your online store. For domestic and international shipments of all shapes and sizes, we power seamless integration partners who support the needs of your business.

• Easy integration with leading shipping companies
• Increase sales with free shipping options
• Outsource fulfillment with drop shipping options
• Easily print shipping labels
• Organize shipping methods by location with shipping groups
• Accurate shipping quotes for leading providers
• And much more…

Analytics are more important than ever in powering smart business decisions in highly competitive markets.

Each online store houses built-in analytics and reporting tools in the administrative dashboard that can help you track sales and marketing metrics, as well as manage your product inventory. Our eCommerce platforms are also built to integrate seamlessly with Google Analytics for detailed web analytics reporting.

Features include:

• Google Analytics integration
• A variety of reports, including:
  • Sales reports
  • Tax report
  • Best performing products report
  • Inventory report (inventory levels and availability)
  • Coupon usage report
  • Gross sales invoiced report
  • Affiliate statistics
  • Keyword and search terms reports
  • Vendor sales reports
  • Consigned product reports
  • Bandwidth usage report
• And much more…

CoreCommerce’s all-in-one, hosted eCommerce platforms are fully integrated and fully responsive for optimal omnichannel success.

Our platforms maximize mobile sales at your store, as well as in social and marketplace platforms. With product content formatted for easy social sharing and purchasability, your success extends far beyond your online storefront.

• Sell your products on Amazon and eBay
• Sell products from your Facebook business page
• Upload product feeds to Facebook to take advantage of Facebook’s dynamic product ads
• Social sharing buttons on each product
• Create an “Add to Cart” button to install on external sites, redirecting them to your online store
• Facebook, Twitter and Google logins for quick account access

Establishing a strong, consistent brand identity is crucial for the success of most businesses.

For eCommerce businesses, domain names are a very important component of the holistic brand identity. A domain name is a key part of the “street address” that locates your business on the internet, the URL. Visitors to your online store use a URL to access your website. Because domain names and/or URLs are utilized so frequently as part of the online experience, some businesses become known by their domain name. The benefits of a custom domain name extend beyond ease of access for customers. Similarly, custom domain names that are closely associated with business name boost search engine rankings.

When you sign up for a free trial or open an online store with CoreCommerce, you’ll receive a built-in, temporary domain. However, we strongly recommend that you purchase a custom domain name that matches as closely as possible with your business’s name.

For example, the fictional store owner of Green Tree Coffee decides to set up an online store with CoreCommerce. When she opens her store, she receives the temporary domain: https://greentreecoffee.corecommerce.com/at no extra charge. However, to make sure her customers are clear on how to access her site, she decides to purchase the domain name “GreenTreeCoffee.” Her customers can now access her site with the URL https://greentreecoffee.com.

CoreCommerce has partnered with secureserver.net, making it more seamless than ever to purchase your own custom domain. Secure the perfect domain for your brand and take the first step toward establishing a strong online presence, all through a trusted, streamlined process.

For eCommerce companies, security is extremely important, because customers pass payment information through your online store when they make purchases.

An SSL, also known as a “Secure Socket Layer,” is the standard security technology that establishes a link between a web server and a browser. It ensures that the data passed between web servers and browsers is protected.

As a CoreCommerce customer, you’ll receive a shared SSL certificate free as part of your plan. However, you may choose to purchase a dedicated SSL certificate. Similar to a custom domain name, a dedicated SSL certificate establishes a more professional and consistent brand identity for your business and enhances your visibility on google searches.

For example, the fictional store owner of Green Tree Coffee decides to set up an online store with CoreCommerce. When she opens her store, she receives a shared SSL certificate at no extra charge. When customers place initiate transactions on her website, the shared SSL certificate will read https://greentreecoffee.corecommerce.com/. If she decides to purchase a dedicated SSL certificate for her business, https://greentreecoffee.com will be visible when customers initiate transactions. Although the level of security is the same, a dedicated SSL certificate provides an extra layer of brand consistency to your online store.

CoreCommerce has partnered with SecureServer.net to offer a simple and reliable way to secure your website with an SSL certificate. Protect your customers’ data and boost your site’s credibility by easily adding an SSL, ensuring your online business is safe and trustworthy.

One Year: $67.99     |   Two Year: $135.98

CoreCommerce also offers a special installation price of $99 for the SSL certificate. Installation services are required with the purchase of the certificate and must be renewed every year.

To purchase a custom SSL certificate and installation, please log in to the admin dashboard of your free trial or your online store and access Account > Services, give us a call at 1 (615)550-5523, or email us at sales@corecommerce.com.

Stand apart from the crowd with a unique, customized online store design.

Website templates are an easy-to-use, convenient and cost effective solution for many online businesses. However, website templates do have their limitations. While templates do allow for a fair amount of customization, the overall structure of the site components is more or less fixed.

For businesses who want to craft a highly branded one-of-a-kind user experience, or for businesses whose products are complex or best showcased in an unconventional or nonstandard format, working with a developer to craft a customized online store is likely their best solution.

Sometime, though, a business simply wants to stand out, with an eye-catching design that isn’t just run of the mill.

CoreCommerce offers web design services in-house and can create a custom design for your online store for as little as $2,500, which is significantly less than many of our competitors’ rates.

The benefits of selecting CoreCommerce to develop your custom design are numerous. First and foremost, we are an eCommerce company. Our designers understand that the consumer experience in an online store is different from the user experience of an average website. Additionally, we optimize all our custom designs for mobile responsiveness and SEO rankings.

To request a quote for custom design services, please log in to the admin dashboard of your free trial or your online store and access Account > Services, give us a call at 1 (615) 550-5523, or email us at sales@corecommerce.com.

Switching eCommerce providers can seem like a truly frightening prospect. However, CoreCommerce’s re-platforming services makes the process easy and stress-free.

Re-platforming involves both data migration and custom store design or replication. Data migration services include exporting data from your existing eCommerce site on another eCommerce platform and importing that data to the CoreCommerce platform.

Clients migrating from another platform have the option of choosing from our available templates, building a brand new custom site, or replicating their existing site. The applicable design and/or replication fees apply.

Each re-platforming project is unique. We will build a custom quote based on your needs for your new CoreCommerce site.

Data migration services include:

• Data export from current platform
  • includes customer information, order history, product information and categories, and product images
• Data manipulation and reformatting
• Data import into CoreCommerce platform

CoreCommerce’s data migration services start at $350 for those clients who opt to migrate data to a template. The fee does not include custom store design or replication. New clients who purchase our re-platforming services who also purchase our Build Assist Service will receive a 15% discount on the Build Assist Service.

To request a comprehensive quote for re-platforming services, including data migration and custom site design or replication, please log in to the admin dashboard for your store and access Account > Services, give us a call at 1 (615)550-5523, or email us at sales@corecommerce.com.

We can build custom integrations to third party softwares and services that help you run your business.

Although we currently offer integrations to an impressive array of third party applications, new applications are being developed every day. If you utilize a third party provider as part of your business that is not currently integrated with the CoreCommerce platform, we can build an integration for you.

We can also develop custom features to meet the unique needs of your business. Our developers will quote your project based on the time required to complete it and an hourly rate of $100 for development projects.

To request a quote for custom integration and development projects, please log in to the admin dashboard for your store and access Account > Services, give us a call at 1 (615)550-5523, or email us at sales@corecommerce.com.